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Trouble in creating SFTP connection

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Posted on by Community Power Pla... Microsoft Employee

Hi,

I ran into the trouble in creating SFTP connection with complain "unable to connect to remote server", as following snapshot. However the same username and password works well with WinSCP client. Can you please instruct me how to move forward?

~~Sorry for Chinese which is default language. I have no idea on how to change it into English now.~~

2018-8-13 17-32-27.jpg

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v-yuazh-msft Microsoft Employee on at

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Hi @Anonymous,

You could change your brower language to english refer to steps below:

https://www.wikihow.com/Change-Your-Browser%27s-Language

Best regards,

Alice
Community Power Pla... Microsoft Employee on at

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Hi, Alice

Thank you for the instruction of change language! Snapshot in first message was replace with "English" version.
Community Power Pla... Microsoft Employee on at

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Hi,

The issue is still open so far. Can anybody help?