Unanswered

E-mail retrieval

(0) Share

Report

Posted on by techstudent7

Hi,

New to flows - I'd like to set up a flow that allows users to e-mail me and have the flow push them back e-mails that have the same subject line.

eg. I have an e-mail in my inbox labeled "Site Alpha" w/ an attachment. A user sends me an e-mail with the subject "Site Alpha". I'd like the flow to automatically forward them the original "Site Alpha" e-mail (and attachment) that was in my inbox.

Is this possible? If so, how do you set it up? It seems like you'd want to use Get E-mails but I can't get it to work.

Any help would be appreciated, thank you!

Edit: To add, this would be dynamic. One user might ask for Site Alpha, another might ask for Site Beta, another for Site Zeta, etc - I'm not looking for "Site Alpha" but rather whatever the subject line is.

I have the same question (0)

All responses (4)

Answers (0)

v-xida-msft on at

Like (0)

Report
Re: E-mail retrieval

Hi @techstudent7,

I have made a test on my side and please take a try with the following workaround:

Add “When a new email arrives” trigger, Subject Filter field set to Site Alpha.

Add a “Get items” action, Fetch Only Unread Messages set to No.

Add a “Filter array” action, From set to output of “Get emails” action, click “Edit in advanced mode”, type the following formula:

@and(equals(item()?['Subject'], triggerBody()?['Subject']),not(empty(item()?['Attachments'])))

Add a “Apply to each”, Input parameter set to output of “Filter array” action. Within “Apply to each”, add a “Forward an email” action, Message Id field set to Message Id dynamic content of “Filter array” action, To field set to From dynamic content of the trigger.

Note: There is a limit in the amount of emails that the “Get emails” action retrieves, the “Get emails” action could only retrieve at most top 25 emails once, if your original "Site Alpha" e-mail is not in top 25 emails, the “Get emails” action would not retrieve it.

Image reference:

The flow works successfully as below:

Best regards,

Kris

Was this reply helpful? Yes No
user53 21 on at

Like (0)

Report

Re: E-mail retrieval

Hi @v-xida-msft

Thanks, this seems to work. However, I need the original filter to be dynamic. There are several thousands "sites" people might e-mail me about and I can't set up flows for each. Is there any way to make the subject search more dynamic?

Was this reply helpful? Yes No
user53 21 on at

Like (0)

Report

Re: E-mail retrieval

@v-xida-msft

Hi, actually figured the dynamic part out - is it possible to "Get Emails" from a shared inbox?

Thanks!

Was this reply helpful? Yes No
v-xida-msft on at

Like (0)

Report

Re: E-mail retrieval

Hi @user53,

Creating a connection to a Shared mailbox is not supported in Office 365 Outlook connector of Microsoft Flow currently, there is no way to "Get Emails" from a shared inbox in Microsoft Flow currently.

Best regards,

Kris

Was this reply helpful? Yes No