Hello,
We have built and published our first model-driven Power App to App Source. I am trying to install this product in a secondary tenant to validate the installation procedure is working properly. The issue I am running into is that when I try and install the application something is silently failing.
Procedure:
1) Navigate to Make.PowerApps.com
2) Open my desired environment
3) Navigate to App Source using the button provided in the solutions tab
4) Find my app and click the Get it Now button.
5) I am re-directed to make.powerapps with a popup asking me to select my environment
6) I select the desired environment and accept licensing terms and conditions
7) Click Install
After clicking install the Install button gets a spinning circle for one to two seconds then goes back to saying Install and nothing happens. This is the screen I am stuck on:
I have tried this same procedure in the tenant in which development of this application took place and see the same behavior. The one difference is that in the development tenant I can see the application listed in the Dynamics 365 Apps list in the Admin Center, I cannot see this in my alternate tenant I am trying to deploy to for testing purposes.
If I try to install from the Dynamics 365 Apps list in my developer tenant I do finally see an error message although it is not very helpful. The message states "This app can't be installed because its packages aren't compatible with this environment."
We have seen that a few potential customers have clicked the Get It now link on our posting but have not installed the application. We are concerned others are experiencing this same issue with our product and would like to get the bottom of this ASAP. Any help is greatly appreciated.
Thank you.
