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How do I stop receiving multiple emails when a case is created the first point of contact?
@Carmon
Please provide a screen shot of your Flow - that will make it much easier to assist.
Can you tell me the purpose of your Get Items action? I suspect that what you really want to do is to have your condition immediately following your trigger and not inside of a loop. Also, remove the Get Items action.
Can you give that a try and let me know if this helps?
Thank you for your reply! A software developer created this workflow for me in that I have no knowledge around this nor really computer literate.
I'll need to figure out your steps.
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