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Power Platform Community / Forums / Power Automate / 'Create an approval' s...
Power Automate
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'Create an approval' step error: BadGateway

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Posted on by 98

Hello all,

 

I've moved over a copy of a flow from a production environment to a sandbox environment for further testing and development.

Needless to say, the flow works fine in the dev environment.

In the sandbox environment however, I am facing the below issu with the given step: 

Salim_A_M_0-1712667110482.png

 

I've done some research, including this handy article and another post that suggested checking security roles.

I've yet to find a solution for the issue, so I hope someone here can be of help.

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  • SudeepGhatakNZ Profile Picture
    14,396 Most Valuable Professional on at

    @Salim_A_M 

    First check that you are passing the correct claims/user email in the To column. Then check this blog

    Solved: Approvals BadGateway. The request failed. Error co... - Power Platform Community (microsoft.com)

  • Salim_A_M Profile Picture
    98 on at

    Hello @SudeepGhatakNZ ,

    Thank you for the reply.

    The step includes an 'assignedTo' field, and so we're on the same page, here it is:

    Salim_A_M_2-1712815310144.png

    I've checked that the emails in question are valid.

     

    ALso, could you review the link you provided in your reply? I can't seem it get it to open as it looks like it's invalid.

  • SudeepGhatakNZ Profile Picture
    14,396 Most Valuable Professional on at
  • Salim_A_M Profile Picture
    98 on at

    Thanks, unfortunately, that's something I've already read up on and tried to no avail.

    I'll keep searching for a solution and post it here if I find one.

     

    Regards.

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