Having issue with unattended mode

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Posted on by AmitMhamunkar

Hello,

I m doing desktop automation.

I have used Excel file to iterate over a records, take one by one record and put it into the window (text Box) and do further steps,

the issue is that after every 10-15 records it is failing (Unattended Mode) and gives error that Click Failed/ Window's wasn't found/ UI element not found etc.

But in the attended mode it works fine and smooth without giving any single error.

Kindly help me in this scenario.

Thanks & Regards,

Amit Mhamunkar

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Power Automate Desktop

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ryule 929 Super User 2024 Season 1 on at

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If you haven't already, have you tried adding some more Wait time in between some steps to see if that helps?
AmitMhamunkar 7 on at

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Hello @ryule

Yes, I've tried to include a wait time between each step.

So it works well in attended mode,
The only issue with unattended mode is that
ryule 929 Super User 2024 Season 1 on at

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Another way I investigate unattended bots is surrounding my problem issue with screenshots and send them to a log folder (like my image below). Perhaps give that shot? Maybe your running into things not loading properly, resolution issues, etc....
VJR 7,635 on at

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Also check a few tips here.
AmitMhamunkar 7 on at

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Hello @ryule ,

Thanks for your help,as you mentioned i have add the ScreenShot action in the flow, now i have identified the issues in unattended mode and,
I have shared a ScreenShot with you, it gives some Idle Timer Expired error,
Are you aware of this error? If yes What should I do since I'm in this scenario?
ryule 929 Super User 2024 Season 1 on at

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Oh wow, yep, that'll do it. Unfortunately I have not ran into that, nor am I aware of how to fix it. Hopefully somebody else here does!
VJR 7,635 on at

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I doubt this screen can be OK'd using keystrokes.

There are many articles if you search on the error message.

And the solutions talk about increasing the timeout reconnection for a remote session.

Refer to the Active session limit and Idle session limit sections in the following Microsoft Technet article for more information:

https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc754272(v=ws.11)?redirectedfrom=MSDN

You might have to get it done from the IT team to have a trouble free RPA environment for running the processes.