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Power Platform Community / Forums / Power Automate / I am unable to retriev...
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I am unable to retrieve the detailed information of the UI.

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Hello. I'm writing because I encountered a problem while using Power Automate to create a test automation script.

When trying to retrieve information from buttons or text fields on a web page, I was able to successfully retrieve the UI element information during the initial browser launch. However, when I restarted the web browser and executed the script again, I consistently encountered a situation where I couldn't retrieve the UI elements. How can I resolve this issue? I am using UI Automation > Get Details of UI Element in the UI Automation


MS_Automate_Err_UI.jpg

 

  • Agnius Bartninkas Profile Picture
    Most Valuable Professional on at

    It would be great if you changed the language of your PAD to English to make it easier to help you, or at least if you translated the error message.

    If you're willing to change the language, see this video on how to do it: https://youtu.be/l2zpRkUBk0o

     

    As to the likely cause of your error (based on context) is that your selectors probably include some values that are related to the current browser session. It is common for web pages to insert a session Id into the Ids of some UI elements. PAD usually captures those properties and uses them in the selector, as they seem unique. But then the flow fails on a new browser session.

     

    I suggest checking the selectors and disabling the properties that seem like they include some random numbers/letters in their values. Usually in the Id property.

     

    If you are not sure which exact property could be causing that, please share a screenshot of the selector and I might offer some ideas.

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    If I have answered your question, please mark it as the preferred solution.

    If you like my response, please give it a Thumbs Up.

    If you are interested in Power Automate, you might want to follow me on LinkedIn at https://www.linkedin.com/in/agnius-bartninkas/

     

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