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Power App stuck on loading screen

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Posted on by LiamJamshidi

I have created a Power App which I use in Microsoft Teams. The first time I open the app it loads but if I click onto a different app and then back onto my Power App it gets stuck on a loading screen.

I have turned off 'Preload app for enhanced performance' but it still happens.

How can I fix this?

Thanks,

Liam

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Building Power Apps

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Silvester. Akakpo 783 on at

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Is the app created in Power Apps for Teams or it is deployed to Teams? Kindly explain
LiamJamshidi 31 on at

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I haven't uploaded it to Teams through the Teams admin centre.

On the PowerApps home page I click the three dots next to my app, click share, add the users, then they go into Teams, click more apps and under Built with Power Platform they add the app from there.

Does this make sense?

Thanks,
Liam
Silvester. Akakpo 783 on at

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Yeah it does.
It could possibly be a glitch, for the mean time, you can just create the apps via Teams.
Go to Teams, click on the (...) on the left sidebar, navigate through the options and select PowerApps, you can built your apps right there and deploy straight in Teams. Mind you it uses Dataverse for Teams. Let me know how it goes
LiamJamshidi 31 on at

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I just tried this but got the same issue.
CU01081947-0 716 on at

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Hello @LiamJamshidi,
Did you get any luck with this?
Unfortunately, from the evidence I've seen, Power Apps (Canvas) created on Dataverse for Teams performs terrible. I currently, since December, have a problem a bit like yours. When I first open the Power App it plays correctly, then when I click away from the Power App and then return, the Power App shrinks to a tiny tile in the top left hand corner of the screen. Microsoft should be rolling out a fix for this, some time this week. Not sure if that will fix your issue as well, but probably not.
If you haven't done it already, I recommend you raise a ticket with Microsoft. All the best of luck,
Garry
LiamJamshidi 31 on at

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Hi @GarryPope,
This doesn't happen anymore. I haven't changed anything, so maybe Microsoft has fixed it?

I now have a slightly different issue.
My power app has a table of contacts with a line under each contact, to separate them. When a user opens Microsoft Teams, the window isn't maximised, which is normal. My power app will display the table correctly, see below:

But when Teams is maximised the table doesn't adjust properly, so the contacts don't sit within the boxes.
See the example below:

It goes back to normal once I search for a contact or click away from the app and then back again.
It's not a big deal just slightly annoying.

Thanks,
Liam
One 416 on at

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Hi @LiamJamshidi ,
You could try setting the Y property of the Separator Line to the Y property of the Textbox/Label below it so that if the page gets adjusted it will be moved with the other items and stay above the textbox that is under it. additionally you can adjust the Y property of the Textboxes similarly to make sure they stay where you want them.