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Power Platform Community / Forums / Power Automate / Issue with Send email ...
Power Automate
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Issue with Send email with options Action automatically completing

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Posted on by MarkRahn 1,424 Super User 2026 Season 2

I was doing some work with the "Send email with options" Action. I am trying to capture some information from a user that is external to the tenant.

MarkBandR_0-1707322557989.png

While testing this, I am seeing that the Action is completing with a Choice selected but the user has not made any choice. I am seeing this happen 100% of the time where an external email address is used as part of the "To"

 

The Flow is just a simple flow:

"Manually trigger a flow"

             \/

"Send email with options"

            \/

"Compose"

 

Anyone else seeing this?

 

Thanks

-Mark

Categories:
Building flows
  • Verified answer
    Expiscornovus Profile Picture
    Expiscornovus 33,995 Most Valuable Professional on at

    Hi @MarkBandR,

     

    This might be related to the below known issue?

     

    Third-party mail filters (like G Suite and Mimecast) will autoselect the user options in action. For this reason, set Show HTML confirmation dialog to Yes to avoid this problem related to the functionality.

    https://learn.microsoft.com/en-us/connectors/office365/#known-issues-and-limitations-with-actions

     

  • MarkRahn Profile Picture
    MarkRahn 1,424 Super User 2026 Season 2 on at

    Hi @Expiscornovus 

     

    Thanks!

     

    I had no idea this was an issue. I tested with "Show HTML confirmation dialog" set to Yes and things worked as expected.

     

    Also, great blog!

     

    -Mark

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