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Cloud Flow Triggering Desktop Flow Problem

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Posted on by Community Power Pla... Microsoft Employee

I have a Desktop Flow that I am triggering with a scheduled Cloud Flow. When I run the Desktop Flow from the desktop itself it works fine, but when I run it through the scheduled Cloud Flow, its getting a error that it cant locate a UI element. I am very confused as to why I would get a UI element error only when running over the web.

Any help would be greatly appreciated.

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Power Automate Desktop

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PBrt 27 on at

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Is your flow running attended or unattended?

We've experienced similar issues of unclickable elements when switching from attended to unatended.
And could you tell us more about the element you are trying to click on (is it a simple button or has it special features)?
Community Power Pla... Microsoft Employee on at

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It is attended, it's running on a machine that I am signed in to.

The element is a UI element, its the third in a series of folder selections within Excel that I am using to select the proper folder to "Save As..."

It keeps freezing here when I run it from the web portal, but if I go to the desktop portal and continue running the program from here, it will complete successfully.
kostasc Microsoft Employee on at

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Nick, are you getting a specific error (e.g., failed to get element or window)?
Community Power Pla... Microsoft Employee on at

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Hi,
I am facing the same problem here and am just as confused as you did you find any solution for this problem.
Aakashch_1998 40 on at

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Hi @Anonymous

Try using 'Focus text field in window' action before every click action and Pass the same element/Selector in Focus action which is passed in click action.

Thanks
@Aakashch_1998
momlo 1,527 Super User 2024 Season 1 on at

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@Anonymous
Depending on the element type, it might be the case that the element is not visible on the screen due to the default RPD session resolution.
So the first thing I would do is verify if this is the case. You can do this in several ways:
- on the laptop/computer, set the screen to 1280x764 and run the flow to see if it runs fine
- on the remote machine where you execute the flow: change the resolution to higher, 1080p, for example, https://learn.microsoft.com/en-us/power-automate/desktop-flows/how-to/set-screen-resolution-unattended-mode and then run the unattended flow
- log in to the remote computer with RDP session, resolution set to, let's say, 1080p and run attended flow from the cloud