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Datetime SOMETIMES inverting for SOME users

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Hi

I have a chatbot created in PVA which is responsible to schedule events on outlook calendar. 

The PVA receives the datetime format as dd/mm/yyyy from the users, and appear to save it as mm/dd/yyyy by default. However, I have a flow which consider that and reverses to the right format that I need (dd/mm/yyyy). 

 

But some users SOMETIMES have their date saved as dd/mm/yyyy, so my flow will reverse to the wrong format 

 

It only happens to some users, and only sometimes, running well to other users at the biggest part of the times. I have also validated and it's not a user problem when typing. 

 

Any hint to solve the problem? 

  • Pstork1 Profile Picture
    Pstork1 64,722 on at
    Re: Datetime SOMETIMES inverting for SOME users

    Have you verified the user's regional settings in their browser?  Is this a bot in Teams or a regular web site?  It may be that the affected users are in a different regionand that is why the date and time is defaulting to the wrong format.

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