Hi
I have a chatbot created in PVA which is responsible to schedule events on outlook calendar.
The PVA receives the datetime format as dd/mm/yyyy from the users, and appear to save it as mm/dd/yyyy by default. However, I have a flow which consider that and reverses to the right format that I need (dd/mm/yyyy).
But some users SOMETIMES have their date saved as dd/mm/yyyy, so my flow will reverse to the wrong format
It only happens to some users, and only sometimes, running well to other users at the biggest part of the times. I have also validated and it's not a user problem when typing.
Any hint to solve the problem?
Have you verified the user's regional settings in their browser? Is this a bot in Teams or a regular web site? It may be that the affected users are in a different regionand that is why the date and time is defaulting to the wrong format.