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Power Platform Community / Forums / Power Automate / Flow sending duplicate...
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Flow sending duplicate emails (office forms to email)

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Dear Power Automate experts,
 
As an automation enthusiast and starting Power Automate user I have created a flow which gather results from an office form and sends this towards the email address of the form owner. 
In essence this is a very simple flow, but in practice it keeps sending out duplicate emails towards the recipients. I have added screenshots of the flow and the settings and I was wondering whether anyone could help me fix this issue.
Additional information that might be useful: 
- I have tried recreating the flow from scratch, which resulted in the same exact issue.
- I have tried adding in a 'for each' around the elements 'get response details' and 'send an email (V2)', but this does not fix the issue.
- There are no other versions of this flow running in my PA environment, I have made sure to turn all my other flows off.
 
As I can only attach three files I have selected the ones I thought most useful. 
 
PA1: overview of entire flow
PA4: first part of 'send an email V2' settings
PA5: second part of 'send an email V2' settings
 
Thank you in advance for any feedback you can give me!
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  • Suggested answer
    Ninjasabi Profile Picture
    122 on at
    Flow sending duplicate emails (office forms to email)

    Example Flow with Delay

    1. Trigger: When a new response is submitted:

      • Form ID: Select the form from the dropdown
    2. Get Response Details:

      • Form ID: Select the form from the dropdown
      • Response ID: @{triggerOutputs()?['body/responseId']}
    3. Delay:

      • Action: "Delay"
      • Count: 5
      • Unit: Seconds
    4. Send an Email (V2):

      • To: formowner@example.com (replace with the actual email address or dynamic content)
      • Subject: New Form Response
      • Body: You have a new response: @{outputs('Get_response_details')?['body/response']}

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