Power Platform Community Forum Thread Details

I have built a Power Automate flow using the “When an item is created or modified” trigger.

My requirement is: when a specific column (Status) changes to “Completed”, a completion email should be sent to the client.

However, the issue is that the email is triggering multiple times, even though the condition is applied.

I have already tried the following approaches:

Added a Condition to check if Status = Completed
Used a Delay action
Updated the Status column after sending the email to avoid re-trigger
Tested with a simplified condition setup

But still, the email keeps triggering multiple times.

To simplify, I even tested with a very basic condition setup, but the issue still persists.

Could someone please help me understand why this is happening and how to fix it?

Screenshot 2026-0...

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Categories:

Building flows

Have you used a trigger condition to set up the flow so that it only triggers when status equals completed? If not, you can learn about trigger conditions here: Customize your triggers with conditions - Power Automate | Microsoft Learn. All trigger conditions must evaluate to true for the flow to run.

The easiest way to create a trigger condition is to add a compose action after the trigger. Then write an expression that returns a Boolean true/false value. You can then copy the expression and add @ before the expression to create the trigger condition. Keep in mind, as I noted, the expression must return true for the flow to trigger. It will not trigger if the expression returns false.

If you've already done this that only solves half the problem. If the form is edited later and the status is still Completed, it will trigger again. This will even happen if your workflow is updating the item. Therefore, you need to have two conditions to prevent the flow from triggering again.

For example, you could add field name Completed Notification Sent with a default value of no. Since this is a Boolean field and you've set the default value to false, you can just insert the dynamic value preceded by an ampersand: @triggerOutputs()?['body/CompletedNotificaationSent']

When the flow runs, update the Completed Notification Sent field to true, and that will prevent the flow from triggering again.