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Flow Connection to Zendesk is not working anymore

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Posted on by rheid

Hello Flow / PowerApps Team,

My Flow thats reads Zendesk Tickets is not working anymore after last week. I try to build a new connection but the same error is comming up. Befor the flow is running for months without any problem. What can I do?

Flow Connection to Zendesk is not working anymore: { "error": { "code": 504, "source": "flow-apim-europe-001-northeurope-01.azure-apim.net", "clientRequestId": "a3bade60-ae4b-4df4-b0dd-980102d80a55", "message": "BadGateway", "innerError": { "status": 504, "message": "Hosting Exception.\r\n inner exception: Timeout expired. The timeout period elapsed prior to completion of the operation.\r\nclientRequestId: a3bade60-ae4b-4df4-b0dd-980102d80a55", "source": "zendesk-ne.azconn-ne.p.azurewebsites.net" } } }

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v-yamao-msft on at

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Re: Flow Connection to Zendesk is not working anymore

Hi @rheid ,

Error code 504 is a Gateway Timeout error, it might only be temporary.

What’s your current situation? Are you still having the issue?

I have made a flow with Zendek trigger When an item is created, it works successfully.

By the way, you could try the following ways when having this 504 error:

Retry the page

Check the proxy server setting in your browser

Hope this would be helpful.

Best regards,

Mabel

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rheid 26 on at

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Re: Flow Connection to Zendesk is not working anymore

Hi @v-yamao-msft , Thanks for the answer. At the moment there are still failures of the Connector / Gateway. Two queries were successful and now the problem occurs again. I have already created a new connection without success. It is not stable to run.

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v-yamao-msft on at

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Re: Flow Connection to Zendesk is not working anymore

Hi @rheid ,

Thanks for updating.

What’s your current situation? Does the issue still exist?

Please share a URL of your flow, I will help confirm it on my side.

Best regards,

Mabel

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