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Power Platform Community / Forums / Power Automate / Email is triggered eve...
Power Automate
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Email is triggered even if it doesn't satisfy the condition

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Posted on by 70

Hi,

 

I have two columns of choice type i.e. Region and Status.

 

So expection is if Region is equal to Europe,it should trigger an email.

 

After 5 minutes,if Status column equals to Awaiting Review it should trigger reminder email.

 

So in if condtion I am checking condition as Region Value equals Europe,if yes block i have set email action which is triggering.

 

After this I have set delay action and setting 5 mintues,under this I am checking condition if Status Value equals to Awaiting Review.In yes block i have set reminder email action.

 

Now what is happening is

 

User is getting email when Region Value equals to Europe,there after

 

User is changing the status value to Rejected,but still after 5 minutes reminder email is getting generated.

 

Please let me know your ideas/thoughts to fix the issue.

 

Regards,

Sudheer

 

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  • Verified answer
    v-yuazh-msft Profile Picture
    Microsoft Employee on at

    Hi @sudheermadduru,

     

    Could you please share a screenshot of the configuration of your flow?

     

     

    You said that user is changing the status value to Rejected,but still after 5 minutes reminder email is getting generated.

    Have you add a "Get item" action under the "Delay" to get the newest item value,and choose the Status Value dynamic content of the "Get item" action in the field of Condition 2?

     

    I have made a test on my side to create a flow as below:

    Capture.PNG

     

    The flow would run successfully as below:

    Capture.PNG 

     

     

     

    Please let me know if your problem could be solved.

     

    Best regards,

    Alice

     

       

  • sudheermadduru Profile Picture
    70 on at

    Thanks @v-yuazh-msft,

     

    It worked successfully.

     

    Regards,

    Sudheer

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