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Bot is ignoring/can't see/can't read uploaded documents to the chat

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Bot is ignoring/can't see/can't read uploaded documents to the chat.
I uploaded file in the chat but bot keeps asking me to upload the file. I tried both uploading together with text request and in separated message. I tried with txt, docx, pdf files.
A few times he does not ignore docx file but says that "It seems there was an issue with file attachment"
 
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