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Bot Administration

Unable to Delete Bots (web)

Posted on by

I have two PVA Bots (web) and cannot DELETE either of them.  I select the Bot, Goto Settings/General Settings, select Delete Bot, enter the Bot name, select the Delete Bot button, and wait for about 60 seconds.  Then I receive the following error.  I have no special characters in either Bot names, just standard English type set.


Error Message:

{"statuscode":500,"statusdescription":"Internal Server Error","errors":[{"code":10000,"message":"Unexpected character encountered while parsing value: <. Path '', line 0, position 0."}]}

Diagnostic Trace Id: 0HMEQQHCS0UOH:00000009


Any ideas/suggestions?



Robert W

  • peterswimm Profile Picture
    peterswimm on at
    Re: Unable to Delete Bots (web)

    Could you open a support ticket? A member of the support staff can take a look at what the problem is:


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