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Power Platform Community / Forums / Power Automate - Building Flows / Email signatures not d...
Power Automate - Building Flows
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Email signatures not displaying when sent

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Posted on by Cath Tatham 23

Hi there,

 

I am creating a flow that will send a SendGrid email to a client when certain conditions are met. The email is coded in HTML, and has an email signature added at the end. The image for this is stored as an Azure blob.

 

<img width=425 style='width:4.4291in' id="_x0000_i1025" src="https://prod.blob.core.windows.net/email/sig.png">

 

When the email sends, the email signature doesn't pull through, and gives the error message "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location." after selecting Download Images in the Outlook browser. The rest of the content is fine.

 

email error.PNG

 

Has anyone got experience in resolving this issue?

Thanks.

 

Cath

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  • Verified answer
    fchopo Profile Picture
    fchopo 8,001 Moderator on at
    Re: Email signatures not displaying when sent

    Hi @Cath_Tatham 

    If I try to open the url: https://prod.blob.core.windows.net/email/sig.png I receive the following error message:

    2020-02-06 14_15_42-https___iconstorageprod.blob.core.windows.net_email_sig.png

     

    Does the image have some restricted permissions? It should have read permissions for "public".

    Hope it helps.

    Ferran

  • Cath Tatham Profile Picture
    Cath Tatham 23 on at
    Re: Email signatures not displaying when sent

    Hi there,

     

    Turns out it was an internal issue with our DNS.

     

    The issue has been resolved.

     

    Thanks for your help though!

    Cath

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