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Dear community, I have added a few external users to our organisation tenant on Azure AD, I have shared an app, when they open the app on their desktop, they are able to access is, but when they try to login with the same email on their mobiles, it says "We couldn't find a work or school account with that email address". Can someone help me with this. Thanks
Hi @Paul_power ,
Where do the external users get their licence from - their tenant or yours ? If yours, unfortunately I do not believe this is solvable as they need a licenced account in their app login credentials with a licence to access the app initially. After this they can switch organisations to access the apps you have shared with them.
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