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Chat bot seems to be having issues with trigger phrases

Posted on by 15

Hello,

 

I have a question about my chat bot's topic and its trigger phrases. The chat bot seems to be having issues during live chat. (see photo number 1.)1.JPG

 

However, I do have listed the specific trigger phrases for the specific topic. (see photo number 2.)

 

2.JPG

 

Has anyone have any solutions for this?

 

Thanks in advance.

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  • Monkeyman Profile Picture
    Monkeyman 325 on at
    Re: Chat bot seems to be having issues with trigger phrases

    Has the bot been published ?

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