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Increase the width of message area in PVA

Posted on by 182


Is there a way in which the width of the message area in PVA can be increased (highlighted in red).

I am forcing users to type more details, so want the width of the text area to be a bit more. I did play around with but still not able to increase the window.

Any help/link would be helpful.







I did try  const styleOptions = {
// Add styleOptions to customize web chat canvas
sendBoxHeight: 300,
sendBoxMaxHeight: 2000

} to increase the send box width, however, the text isn't getting contained in the box.

  • fernandosilva Profile Picture
    fernandosilva 681 on at
    Re: Increase the width of message area in PVA

    Hi @nikviz ,


    If you use the chat canvas (, you can define any width through css.




  • Verified answer
    nikviz Profile Picture
    nikviz 182 on at
    Re: Increase the width of message area in PVA

    Found the solution

    This link helped. "sendBoxTextWrap: true"

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