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Why PVA jumps from one question to another?

Posted on by 16

Hi,

 

In my topic, the PVA mostly skips the first question and directly goes to the second one?

 

This is happening when I am using both the variables later in the topic? How can I restrict the PVA to follow the straight procedure?

 

Thanks,

S

 

Screenshot 2020-09-24 164738.png

@renatoromao @ChristianAbata @kaznakaxx

  • renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Why PVA jumps from one question to another?

    Hi @smehro ,

     

    You are using the "Person name" entity and inside this entity, you can see some options that your chatbot can understand like a name.

    Inside your chat, you use the "Heya" word on the trigger phrase, and when comes from the name question, the chatbot understands the "heya" is a name.

    I recommend you to use the "User entire response" to get the user name.

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