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Power Platform Community / Forums / Power Apps / Users receive message ...
Power Apps
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Users receive message "You need a current plan or trial to user Power Apps."

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Posted on by Microsoft Employee

I recently created a form in Power Apps and began to roll it out to users today. Unfortunately, none of them have been able to access the app and instead receive a screen that says, "You need a current plan or trial to user Power Apps." and provides a "Start a trial button".

 

Here is everything that I know at this point:

  • Everyone in our organization that has attempted to access the application has an Office 365 license, which from what I understand should allow them all to use a canvas app (or make one, as I did).
  • I have shared the app with everyone in the organization. On the sharing screen, I can see the message "Everyone can use this app."
  • The app does not use any premium connectors. Excel, Logic flows, and a SharePoint list are listed beneath the required data permissions. The excel document and list are both readable by everyone in the team.
  • The app has been published and added to a team in Teams. I am able to use it there, but no one else seems to be able to.

I am a bit stumped here. Is there anything I am missing that would cause users to receive the trial screen?

 

Edit: Forgot to mention that the app has been published and added to a team in Teams.

 

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  • Pstork1 Profile Picture
    69,475 Most Valuable Professional on at

    Can you show the connections you are using? What do you mean by Logic Flows?  Are you calling Power Automate flows or using Azure Logic Apps?  If its Power Automate then there might be a Premium connector there and if its Azure Logic Apps then that uses a custom connector which is Premium.

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