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An Error occurred while communicating with the cloud services. Make sure that access to the required cloud services aren't blocked and try again" getting this error while launching power automate desktop

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Posted on by kailiang_cheong

My power automate desktop faced error "An Error occurred while communicating with the cloud services. Make sure that access to the required cloud services aren't blocked and try again" getting this error while launching power automate desktop". May I know that how to fix it ?

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Power Automate Desktop

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JamesP_MSFT Microsoft Employee on at

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@kailiang_cheong make sure you have whitelisted the addresses presented here:
IP address configuration - Power Automate | Microsoft Docs,
specifically here: IP address configuration - Power Automate | Microsoft Docs
kailiang_cheong 11 on at

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O ic ,let me update my network team first, Thanks for your suggestion
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kailiang_cheong 11 on at

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Here is a summary of the key points of our case for your records:-
Issue: Issue with Power Automate Desktop configuration.
Closure Note: Issue has been resolved by updating “these two (2) files PAD.Designer.exe.config and PAD.Console.Host.exe.config“.

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Community Power Pla... Microsoft Employee on at

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Hi,

Same problem here. How do I update these files?

Thanks.

GW79
Community Power Pla... Microsoft Employee on at

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Hi,

Sorry found the link that explains how to update the files. However, the same issue still exists. Does anyone have another solution?

Thanks.

GW79
acosta1 3 on at

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I am having the same issue.