Hello everyone,
After adding a plugin to the existing copilot of a Dynamics 365, we get this error:
"Sorry, the bot can't talk for a while. It's something the bot owner needs to address. Error code: AIPluginRequestFailure. Conversation ID:..."
The plugin details are as follows:
- Through "Copilot in Dynamics 365 Customer Service", an action is created.
- Action prompt uses a column of a table stored in Dataverse
- The action is enabled in the directory Customer Service Admin Center > Plugin for Generative AI
What could be the possible issues causing the error.
Thank you in advance for your help.