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'Post adaptive card and wait for a response' timeout & conditional

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Posted on by eprevost

I have a flow with the action 'post adaptive card and wait for a response'. The adaptive card has 2 buttons. Following this action, I have a parse JSON action to parse the user's response, and then a switch which has different actions depending on which button the user pressed.

However, I want to build out a third set of actions which will trigger if the user doesn't respond / interact at all with the card. In the adaptive card action settings, I've set the timeout to PT1H. However, how can I edit my switch and/or logic in general so that if the user presses button A, actions A will occur, if they press button B, actions B will occur, but if they don't respond after 1 hour, actions C will occur? Can this be done with a 'do until' loop? If so, how?

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Ed Gonzales 4,531 Most Valuable Professional on at

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Re: 'Post adaptive card and wait for a response' timeout & conditional

@eprevost
Hey there. So, this is theory, but should work, ya? I imagine there's some kind of update happening in Actions A or B, right?
Add a parallel branch to your flow at the same level as your "send adaptive card" step. Have a delay, and then something to check for the update that happens in A or B. If neither of those have happened, then Action C:

Something like that.

Keep us posted.
-Ed

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eprevost 29 on at

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Re: 'Post adaptive card and wait for a response' timeout & conditional

Hi there. This solution is interesting. I think that the delay and conditional in the parallel branch may not be necessary. I found this writeup which details error handling in Power Automate using the 'configure run after' setting. I think that if I were to put actions C as a parallel branch to the 'parse JSON' action and then set it to run only after the 'send adaptive card' either fails or times out, this would give me the intended results.

However, in the end I went with a slightly different solution. I put the teams card and the switch within a 'do until' loop that will loop until a previously-created variable is equal to true. In the switch, after both actions A and actions B, I set the variable to true. If neither case A nor case B in the switch evaluates to true, the flow will skip to a final conditional with evaluates whether the variable is equal to false, and if so, it performs actions C. I then set my actions to run even if the previous action failed, timed out, etc. See screenshots below.

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