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Power Platform Community / Forums / Power Apps / Book a Room template -...
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Book a Room template - allowing Guest user (from org. B) to book rooms at org. A which is sharing the app

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Posted on by 5

Hello,

 

I've shared the "Book a room" template with the guest user hoping that the guest user would be able to book rooms from our organization (make bookings in our environment). However, what has happened, the guest user could see resources from his Azure AD environment and not our.

 

Is there a way to enable guest user to make room bookings in our environment?

 

Your help would be greatly appreciated!

Barbara

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  • StalinPonnusamy Profile Picture
    Super User 2024 Season 1 on at

    Hi @Barbs 

     

    Canvas apps can be shared with guest users of an Azure Active Directory (Azure AD) tenant. And they must be having a PowerApps license for their tenant. And the license will be carried to your app.

     

    Here is the MS article for reference with full details

     

  • Barbs Profile Picture
    5 on at

    Hi @StalinPonnusamy,

     

    Thank you for looking into my post and referencing the MS article. 

    We have had actually followed that article guidelines (before my post on this platform) and shared the app with external user.  The actual sharing process was not an issue. The guest user was able to see the app and use it, but not the way as we expected.

    The problem we have seems to be within the  "Book a room template".

     

    Let me explain the scenario.

     

    My organization A wanted to allow specific users from organization B to be able to book rooms located at organization A.

     

    To achieve that, we have used the "Book a room" canvas app template, added external user from org. B as a guest in Azure AD of org. A, assigned power apps license to the guest user and shared the "Book a room app".

     

    However, when guest user (from organization B) tried to use the shared app, he could not see any rooms from organization A, he could only see rooms from his own organization B.

     

    Is there a way to alter the "book a room" app, or do anything else to allow guest user from org. B to book rooms (resources) located at the org. A (A is the organization sharing the app)?

     

    Ps. The "book a room" app has two connectors:

    - Office 365 Outlook

    - Office 365 Users

    According to Which connectors support guest access?

    Office 365 Outlook connector does not support guest access. It seems to be the root cause of why user cannot see, neither book resources within my organization. Am I correct? Is there a way around it?

     

    Thank you,

    Barb

     

     

     

     

     

     

     

     

  • Barbs Profile Picture
    5 on at

    I've tried to do some work around and hardcode internal user's calendar (by providing Calendar ID), so that guest could see and book the rooms. Then, in the Consent Dialog Window, I have switched the account for Office 365 Outlook connector (from guest account) to the internal user account. App worked perfectly for guest account with "@hotmail.com" domain (guest user was able to book our internal resources), but it does not work for the business account. 

    Anyway, even if this method worked for business account, it still does not seem to be the right solution from the security standpoint as well as from the financial perspective (2 instead of 1 power app licenses would be required).

    Barbs_0-1634934382077.png

     

  • colbertniall Profile Picture
    2 on at

    Hi Barb,

     

    Did you find a solution in the end?

     

    Many thanks,

     

    Niall

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