[Bug] Cannot add custom connectors

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Posted on by JonathanWest

When I try to add either of my custom connectors I get this error.

Session ID: 41eef700-92b3-40dc-9a98-71bebff23a42

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Building Power Apps

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hi @JonathanWest

I am not able to reproduce this issue on my end. Can you try to follow below steps as this looks like a caching issue?

1) Remove all the custom connectors from the data source in your app.

2) Logout of the browser and clear the cache.

3) Re-login into the app and try to add the connection again.

Also, if you want to verify that your custom connector is working properly, you can test out an action in the Test Section of your custom connector, if not done already.

Hope this helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!
JonathanWest 90 on at

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I verfied the the custom connector works.

I opened up powerapps in inconito mode (should do that same thing as clearing cache right).

The issue still persists.
yashag2255 24,769 Super User 2024 Season 1 on at

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Hi @JonathanWest

That's really strange! Can you try to recreate a new custom connector and a new connection inside the newly created connector? I am guessing that your current custom connector corrupted at some point which is causing this issue.
JonathanWest 90 on at

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I am starting to think that as well. I am using PACONN python library to publish the API automatically.
I used a diffrent custom connector and it worked fine.

Any way to restore it or something. I have lots of apps using that connector right now and to create a new connector and switch them out is going to be a pain.
@yashag2255 wrote:
Hi @JonathanWest

That's really strange! Can you try to recreate a new custom connector and a new connection inside the newly created connector? I am guessing that your current custom connector corrupted at some point which is causing this issue.
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yashag2255 24,769 Super User 2024 Season 1 on at

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Hey @JonathanWest

Glad that it worked! You can try to download the swagger file and recreate a new custom connector using that file. This file can be downloaded from the Custom Connectors page.

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!