Office365UsersUser.PhotoMetadata Authentication Error?

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Posted on by mrQ

482

Hey there

Our users are getting the following error by using Office365Users.UserPhotoMetadata().HasPhoto

Office365Users.UserPhotoMetadata failed: { "error": { "code": "AuthenticationError", "message": "Error authenticating with resource", "innerError": { "date": "2020-08-31T10:16:13", "request-id": "<GUID>" } } }

I've read in this thread about it, but by reading the final answer it basically means it is useless in PowerApps and I don't really believe that.

Anyone knows how to overcome this issue?

** Edit **

This is the formula I'm using for PhotoMetadata:

If(!IsBlank(txtSearchAttendees.Text) && Not(IsBlank(ThisItem.Id)) && Office365Users.UserPhotoMetadata(ThisItem.Id).HasPhoto,
 Office365Users.UserPhoto(ThisItem.Id),
 'default-profile'
)

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Building Power Apps

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ganeshsanap 1,555 on at

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@mrQ Can you please add the formula you used in your app to your question? It will be helpful for us to answer your question.
mrQ 482 on at

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Of course. I'll add it to my initial post as well. Here you go:
If(!IsBlank(txtSearchAttendees.Text) && Not(IsBlank(ThisItem.Id)) && Office365Users.UserPhotoMetadata(ThisItem.Id).HasPhoto, Office365Users.UserPhoto(ThisItem.Id), 'default-profile' )
ganeshsanap 1,555 on at

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@mrQ What values you have in ThisItem.Id ?
Office365Users.UserPhotoMetadata() method expects "User principal name or email id" of user. Make sure you are passing one of these as a parameter to Office365Users.UserPhotoMetadata(). Check below documentation:
Get user photo metadata
Please click Accept as solution if my post helped you solve your issue. This will help others find the correct solution easily. It also closes the item. If the content was useful in other ways, please consider giving it 👍
v-yutliu-msft Microsoft Employee on at

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Hi @mrQ ,

Could you tell me "ThisItem.Id" represent what? what is your data source?

If it is sharepoint list, then I know the reason.

I've found a similar issue for your reference:

https://powerusers.microsoft.com/t5/Building-Power-Apps/Office365Users-UserPhoto-AuthenticationError/td-p/267431

The reason the images would not show are usually because the URL that is used to get the image is a url to the actual site on SPO.

When PowerApps binds an Image control to this URL, the request for the image is NOT authenticated.

Only URLs that come from supported data types from within the SharePoint connector get rewritten so that PowerApps will be able to authenticate them safely.

Best regards,
mrQ 482 on at

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@v-yutliu-msft
@ganeshsanap
Thanks for your responses.

@v-yutliu-msft
The link you provided is the one I linked to in my initial post.

As for the ThisItem.Id it is referring to its gallery with the data source of Office365Users:
If(!IsBlank(txtSearchAttendees.Text), Office365Users.SearchUser({searchTerm:Trim(txtSearchAttendees.Text), top: 50}))
If I change ThisItem.Id to ThisItem.Mail it still won't work, I'm afraid.
v-yutliu-msft Microsoft Employee on at

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Hi @mrQ ,

I've made a similar test but not met the same problem like your description.

Here's my test for your reference:

1)connect with office365 users

2)set the gallery's Items:

If(!IsBlank(txtSearchAttendees.Text), Office365Users.SearchUser({searchTerm:Trim(txtSearchAttendees.Text), top: 50}))

3)set the image's Image(inside the gallery):

If(!IsBlank(txtSearchAttendees.Text) && Not(IsBlank(ThisItem.Mail)) && Office365Users.UserPhotoMetadata(ThisItem.Mail).HasPhoto, Office365Users.UserPhoto(ThisItem.Mail) )

or

If(!IsBlank(txtSearchAttendees.Text) && Not(IsBlank(ThisItem.Id)) && Office365Users.UserPhotoMetadata(ThisItem.Id).HasPhoto, Office365Users.UserPhoto(ThisItem.Id) )

Both of them work good.

I suggest you try to recreate connection with office365 users.

If the problem still exists, please open a ticket here:

https://powerapps.microsoft.com/en-us/support/pro/ticket/

Best regards,