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Power Platform Community / Forums / Power Automate / Office 365 Outlook Act...
Power Automate
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Office 365 Outlook Actions on a Shared Email?

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Posted on by 35

Good morning! 

 

Can I use the new PAD O365 Outlook actions on a shared email? 

 

ryanpuffer_0-1696258489986.png

 

I'm trying to monitor a shared inbox for emails from a particular sender then save attachments to a shared drive.

 

Thanks!

  • CU31080729-3 Profile Picture
    502 Moderator on at

    Hi

     

    Office 365 outlook(preview) , right now in preview mode you can use for testing purpose and explore only

    this action not able to use for production . 

     

    thanks & Regards

    chetan ninghot

  • Verified answer
    Agnius Bartninkas Profile Picture
    Most Valuable Professional on at

    That is not really correct. It can be used in production and generally works well. It's just that some actions have only been added recently and not all of them may actually work properly. So, one must be careful when using them and make sure they really result in what's expected.

     

    @ryanpuffer , I haven't tested this myself, but the "Original Mailbox Address" in the "Get emails (V3) (Preview)" action is specifically intended for the purpose of specifying a shared mailbox address to retrieve the emails from:

    Agnius_0-1696319628074.png

     

    So, this should cover what you need, as you mentioned you need to retrieve emails.

     

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  • CU31080729-3 Profile Picture
    502 Moderator on at

    Hi

    As per the power automate document

    • Preview features aren’t meant for production use and may have restricted functionality.
    • These features are available before an official release so that customers can get early access and provide feedback.

    please check attachment,

     

    thanks 

    chetan ninghot

  • Agnius Bartninkas Profile Picture
    Most Valuable Professional on at

    And yet they work perfectly fine in production environments, as long as the user is aware of possible implications. The fact it is in preview does not under any circumstances mean it cannot be used.

  • ryanpuffer Profile Picture
    35 on at

    Thanks, this worked perfectly.

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