Error when trying to retrieve data from the network only for a particular user

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Posted on by SachS

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I have a PowerApp built based on a SharePoint list. I get the error message:

Error when trying to retrieve data from the network : MY_LIST_NAME failed: Could not find field. clientRequestId: GUID_ABC serviceRequestId: GUID_ABC

Note that I only get this error for just one particular user. I've made sure that user account has edit access to the SharePoint list and the site its in.

I looked into this issue, and found this thread. Tried some of the potential solutions such as clearing the cache on that users PC but didn't help. But I can't imagine how other solutions might help, since only one user gets the issue. I've verified with multiple other user accounts that they don't get have this issue.

Any insights?

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Building Power Apps

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TheRobRush 11,128 Moderator on at

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Might try removing and readding the source under your datasource menu. Sometimes that randomly fixes the weirdest things related to datasources, and this definitely qualifies as weird lol
SachS 151 on at

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Funny enough, this worked!
groyet 53 on at

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I have the same issue in my canvas app.

Some users received "Error when trying to retrieve data from the network". Basically what the app is trying to do is ClearCollect data from a Sharepoint list.

I have tried removing, closing the app and then readding the source, but issue persists.
H_Jonaa01 44 on at

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@groyet Have you been able to solve this one? I think i got the same error
Mamoon_48 22 on at

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I am also facing the same issue, some people are able to access the application where as some cannot (they are getting "Error when trying to retrieve data over internet"). Does anyone know what's the problem/how to resolve it.
Rinalds33 62 on at

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Within my company users started to get the same issue, does anyone know the solution? My App is in a managed environment so I can't directly remove and add data sources. Before everything was working fine.
CU08101058-0 35 on at

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Just bumping this thread as I'm having the same issue, if anyone has found a fix then please post 🙂