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refresh/revert no longer working?

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Posted on by cyarbrough

i have two completely different apps. up until recently, the refresh buttons i had in both apps worked with no problems (i could click the button after i or someone else edited a record and the updated version would show on the app page). starting about a week ago, none of my refresh buttons seem to do anything anymore. i have to go back to the main gallery of records and re-select the record to get the updated version. i've changed the buttons back and forth between refresh and revert with no change, and i've added new buttons with refreshes/reverts on them and those also don't work. re-creating either of these apps is really not an option for me.

is this a known issue or is it just me? it's become really frustrating and i can't find any solution. i don't see any way someone could write a refresh function incorrectly, but just in case these are examples of what i'm using:

Revert(ProdPages,PRecord)

Revert(ProdPageImages);Revert(PDBlog)

Refresh(ProdPages)

none of those work.

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Building Power Apps

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shekz Microsoft Employee on at

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Hi @cyarbrough - could you please share the session ID? It'll help us get more context on the issue.

Here's how you can get it:
Go to your browser's Developer Tools -> Console

Search for Core.Telemetry.Log.sessionId
cyarbrough 72 on at

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i don't see anything by that name?
cyarbrough 72 on at

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any other solutions?
shekz Microsoft Employee on at

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@cyarbrough Try this for the session ID:
1. create.microsoft.com

2. Accounts

3. Session Details

Meanwhile, can you please confirm if you're using a tabular data source? Trying to replicate this.
cyarbrough 72 on at

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session id: 2b4fa57b-aa2e-457c-8fa1-524df79f537f

i'm using the common data service and a few sharepoint lists. refresh/revert don't seem to work for either.
shekz Microsoft Employee on at

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Thanks @cyarbrough. I've requested my colleagues to look into this.

cc: @AllenKim
AllenKim Microsoft Employee on at

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Hi @cyarbrough,

I'm having a hard time finding your session(s) with the actual issue being hit. Can you do one of two things:

Launch the app in WebPlayer, reproduce the issue, click on the gear icon in the top right corner of the browser, select "Session details", then copy and paste that session ID.

Go to web.powerapps.com, click on the "Apps" menu item in the left hand pane, find the app that is hitting this issue, click on the app list item to open up the app details, then copy and paste the "Web link" value.

Method 1 above would be better for me, but method 2 works as well.

A quick indicator of whether or not the Refresh function is actually making a network call is to check if you see the progress dots (also called marching ants) on the top of the app after clicking the button that calls Refresh. Do you see any progress dots after clicking Refresh?

Thanks,

Allen