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PowerAutomate Desktop opening Outlook 2016 not 365 with prompt

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Posted on by JJohnston1

I am trying to start a flow that opens my outlook (which is Outlook from MS365) but everytime I run the Launch Outlook (%OutlookInstance%) command, what the system does is try to open the Outlook 2016 exe file and have me register. How do I set up the Launch Outlook and Outlook Instance fields so that it opens the right version?

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Power Automate Desktop

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AS-06081019-0 1,738 Super User 2024 Season 1 on at

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@JJohnston1 Try using below action:

Thanks
Ankesh
MV_NK 12 on at

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PAD ( current vesrion2.27 v) is always launching 2013 version (outlook & Excel) instead of 2016 version and asking for credentials multiple times. Installed 2016 office. any solution o reason please help
MichaelAnnis 5,727 Moderator on at

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Option 1) uninstall the older versions. Obviously, don’t do this if you use it or others in your organization use it in this environment.

Option 2) slightly change the .exe name on the older versions. Chances are it is opening outlook.exe, but you may have multiple. By putting the year on the older versions (ex outlook2013.exe). It should still work when using manually, but won’t be opened by the bot.

good luck!