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Power Platform Community / Forums / Power Apps / App not loading fully ...
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App not loading fully after last publish

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Posted on by 80

Hello Team,

 

I want to raise microsoft ticket for this,

Where few of user's system app is not loading means it kept loading attached screenshot below.

nejhade_1-1676020459277.png

 

I have tried workaround mentioned below are worked in most of the users system but not working for few.

Could you please help here what needs to be done.

Is there anything changed at microsoft side which needs changes. Any help would be appreciated.

 

  1. Open chrome browser setting (chrome://settings/) -> Search ‘Cache’ in search box -> Open ‘Clear browsing data’ -> Select ‘Time Range: All Time’ and check all the checkboxes. Specially ‘Hosted App Data’

    -> Click ‘Clear data’ Close the browser open it again -> Load UAM app again 

     

    nejhade_2-1676020483241.jpeg

    2. Run UAM App in Incognito window.

     

    Thanks 

     

     

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  • BCBuizer Profile Picture
    22,899 Super User 2026 Season 2 on at

    HI @nejhade ,

     

    Perhaps you can try and roll back to a previous authoring version. You can do that in the Settings, Support and then clicking Edit:

    BCBuizer_0-1676021961874.png

     

     

  • nejhade Profile Picture
    80 on at

    I don't see this setting in app setting. No support tab visible.

  • BCBuizer Profile Picture
    22,899 Super User 2026 Season 2 on at

    Hi @nejhade ,

     

    These settings can be accessed by editing the app in the Power Apps Studio.

     

    To be clear, are you the (co-)owner of this app or are you just trying to use the app?

  • nejhade Profile Picture
    80 on at

    Got it. Thanks 

    I am co-owner of App.

  • BCBuizer Profile Picture
    22,899 Super User 2026 Season 2 on at

    Hi @nejhade ,

     

    Did you manage to change the authoring version and did it have any effect?

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