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It is frustrating to encounter that error after putting in the effort to customize your Power BI page. This issue might be related to expired cached credentials or other sign-in problems.
Here are a few steps you can try to resolve it:
Clear Browser Cache: Sometimes, cached credentials can cause sign-in issues. Clear your browser cache and try logging in again.
Check Credentials: Ensure that your login credentials are correct and up-to-date. If your password has changed recently, you might need to update it in Power BI.
Proxy Authentication: If you’re behind a proxy, there might be authentication issues. Contact your network administrator to check if this could be the cause.
Non-HTTPS URL Redirects: Ensure that the URL you are using to log in is HTTPS. Non-HTTPS redirects can sometimes cause sign-in issues.
If these steps don’t resolve the issue, you might want to capture a trace in Power BI Desktop and provide it to your administrator for further troubleshooting.
Let me know if you need more detailed guidance on any of these steps!
If this fixes the issue, please mark as resolved to help others with find it.
Happy to help
Robu 1
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