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HELP! Flow; Using a Dynamics Account Process to trigger emails

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Posted on by triston1000

Hi,

I am hitting a wall constantly with the flow below, I am wanting to create a flow based on a Dynamics Account Process. I have successfully got it working but found out that when I complete a Process Stage, the flow still picks up the previous stage when the account is updated.

Is there a way to not have the flow run once the stage is complete?

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triston1000 9 on at

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Re: HELP! Flow; Using a Dynamics Account Process to trigger emails

Hi @v-yuazh-msft

On our compnaies Dynamics we have a process set up on sales accounts which we follow to get information in order to move onto next step. image attached.

That was my idea, to have a condition in which says if the Process Stage is complete - if yes, do nothing, if no, do something.

But the dynamic content that is avaliable doesnt allow for this.

Thanks
Triston.
v-yuazh-msft on at

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Re: HELP! Flow; Using a Dynamics Account Process to trigger emails

Hi @triston1000,

How would you identify if a Process Stage is completed?

I have made a test on my side and couldn't find any way could know the Process Stage so the flow couldn't check if the Process Stage is completed.

If you could identify if a Process Stage is completed from the trigger, you could add a Condition under the trigger to check if the Process Stage is completed.

Best regrads,

Alice