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Power Platform Community / Forums / Power Apps / Power app production e...
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Power app production environment issues when changing the security group

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Posted on by 4
Hello, 
We have a query regarding the security group set against our new production environment. We initially set it up with one security group (limited users) and have now changed this to the all staff security group.  Our problem is a managed solution was published after the change, and it has retained the previous security group blocking access to most of the staff. When a flow (power automate) is run for approval, it shows an error that it is looking for staff in the removed security group which it's the wrong group.
 
Any advice much appreciated,
Thank you,
 
 
  • velegandla Profile Picture
    204 Moderator on at

    @Yazie 

     

    Did you check if the users part of the new security group got synced with environment? This can be verified from users section in environments page on Power Platform admin center. 

     

    If not run a sync flow template from Power Automate which will force the users to get added to environment. 

     

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  • Yazie Profile Picture
    4 on at

    Hello Velegandla, Thank you for your response! We did check and the user was there, however we fixed it by deleting the managed solution from the production environment and after ensuring the correct security group was linked  (This happened after 24 hours) then re-import the solution and it works.

     

    We will check out the Sync flow for future reference.

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