Hi Community,
I am building a workflow process that actions text to generate in the description box of an appointment. The process works but the text, although structured in the flow, always sends congested. See example:
What I want
Dear Customer,
Thank you for contacting us. We will reply shortly.
Grief Centre
What is sent
Dear Customer, Thank you for contacting us. We will reply shortly. Grief Centre.
I'm hopeful there is a super easy solution and not an HTML thing. Bit clueless when it comes to that.

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