Announcements
Company has created Power App for Support Tickets. Users create ticket, email is sent (SharePoint Datastore) and then displayed in application. For some reason it is now longer creating the ticket within the application. For some reason it has stopped. Seems like the application is not pulling from the update updated Sharepoint data store.
@Anonymous Did you receive any error messages? What is your method for sending the email. Did you do it directly from Power Apps? Or did you use Flow? If flow, what does the status message of the Flow say?
---Please click "Accept as Solution" if my post answered your question so that others may find it more quickly. If you found this post helpful consider giving it a "Thumbs Up."
Hi
I’ve created a similar Help Desk application in Power Apps, which explains everything step-by-step — from ticket creation to status tracking and admin management.
You can check out my full video tutorial here: https://youtu.be/CmDcavOxFec?si=LM5eHE4Y2o5-MvqI
This video will help you build your own Help Desk app easily and also answer most of the common questions that come up during development.
Hope it helps! 😊 — Pankaj Jangid (Oyepanky)
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our community stars!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
11manish 360 Super User 2026 Season 2
M Bilal Khan 325
Mohsin Ali 232
