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Power Platform Community / Forums / Power Automate / One user unable to pul...
Power Automate
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One user unable to pull data with MicrosoftTeams data source

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Posted on by 3

Hi,

I have one user out of 130 users who cannot populate information in a canvas app based on a MicrosoftTeams data source query. 

 

There is a combobox which searches for a channel within a Team:

 

Search(MicrosoftTeams.GetChannelsForGroup(groupIdVar).value,"Opp-","displayName")

 

 On all on the Teams I know where this criteria exists, the combobox always returns empty.  It seems hard to find any sort of logging of what could be the issue here.

 

Things I have tried:

1) Control + F5 refresh the browser on the user's computer

2) Using an inprivate window on my own computer, logged in as the user to 365

3) Granted the user co-owner on the app and used the editor to test the combobox on the hope that an error message might get displayed somewhere.

4) Removed and re-added the Microsoft Teams data source on the app to force a new "Allow" prompt on first launch of the app for the user

 

Any tips on how to investigate?  Thanks.

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  • Verified answer
    v-bacao-msft Profile Picture
    Microsoft Employee on at

     

    Hi @JSpen ,

     

    It seems that this is a problem related to PowerApps, please consider posting this question on the following forum to get mode details answer:

    https://powerusers.microsoft.com/t5/Power-Apps-Community/ct-p/PowerApps1

    Besides, feel free to post the questions related to Power Automate on this forum so that we could provide a proper workaround for you.

     

    Best Regards,

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