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Unable to submit ticket to MS Support

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Posted on by mdvantonder

I need to submit a support ticket to MS, however, I am unable to do so since every time I try to sign in to Power Apps, it reverts me to https://make.powerapps.com/, and if I try to access Support from here, I am navigated back to sign in for Power Apps. This cycle repeats, making it impossible to create a support ticket. I am not on a trial license, I was able to previously submit tickets. I also do not know how to contact Support other than this route.

Please advise.

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Building Power Apps

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timl 37,287 Super User 2026 Season 2 on at

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Hi @mdvantonder

You should be able to raise a support ticket without signing in by clicking the 'Create support ticket' button on the following page.
https://powerapps.microsoft.com/en-us/support/

Does that work for you?
mdvantonder 54 on at

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@timl I tried that, but I get a message "Looks like you haven't subscribed to Power Apps". I then sign in again and it navigates me straight to https://make.powerapps.com/ again. If I click Support again, it takes me to https://powerapps.microsoft.com/en-us/support/ again, but then I'm signed out again.
Pstork1 69,661 Most Valuable Professional on at

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Have you tried from Power Platform admin center (microsoft.com)? You should be able to login to the admin center with either a Power Apps or Power Automate license. That may get you beyond the login issue.
mdvantonder 54 on at

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Hi @Pstork1 Tried that as well. The usual Help + Support tab is missing
admin-center-tabs