Hi @kentxu231 ,
Certainly the asterisk (out-of-the-box) really helps you to find 'contains' operation as well.
For example: You wanna search a case title by "Form" based on title "Total Amount on Form missing".
You can search as:
*Form*
Just as example, you can capture list of matching criteria.
Does this doesn't meet criteria?
Since, if you search for "Form" directly, it won't fetch the contains part.
We don't have flexibility to define "Begins With", "Contains", "Ends With", etc. As we have 1 box to search, Asterisk wildcard helps you tackle multiple request in 1 place.
Hope this helps