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Power Platform Community / Forums / Power Automate / Run a desktop flow whe...
Power Automate
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Run a desktop flow when user/pc is offline

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Posted on by 110

Hi guys,

we have a requirement where we want to automate the following: 
We receive an e-mail from our customers ticket-system with the associated data. Now we have to transfer the data to our own web-based ticket-system. For that I want to use a desktop flow. I want the flow to get triggered when the E-Mail arrives, then start Chrome, login in to our portal and type in the associated data. I know that this is possible, but what I want to ask is: Can this flow also be executed, or triggered, when the flow-user, for example me, is not working and the pc is offline? For that process I need to guarantee that it works 24/7. 
I couldn't really find the answer to that problem, so im very thankful for any help here!

Best regards,
Julian

  • kierian Profile Picture
    Microsoft Employee on at

    Hello 

    you will need to plan desktop flow on pc that always online like server and you will need unattended flow license to automate flow while user not logged in

    Have a good day.

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