Re: Help creating a trigger based on time between two seperate actions
Hi @Anonymous,
Based on your description of your requirements, I have created the following flow configuration for your reference. The steps and details can be seen in these screenshots:
Step 1: When a new email that subjected "Customer enters our line" arrives trigger the flow, and set a delay 30 minutes, then get the emails in the inbox.
Step 2: Filter the body of Get mails to get the email subjected "Customer has left our line", then create a condition to judge the length of Filter body
-If length equal to 0, perform the next action.
Since a flow cannot trigger another flow with an action of flow, you can proceed directly under the flow to perform the next action you need after the conditions are met.

You can have a try with it. If there is any problem, please contact us.
Best Regards,
Community Support Team _ Lin Tu
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