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Power Platform Community / Forums / Power Apps / Power BI Tile not show...
Power Apps
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Power BI Tile not showing in Powerapps

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Posted on by 14

We have a recent issue, where the power bi tile loads the title in Powerapps, but not the pinned visual. The only way to see the visual is to open another browser window and then flip back, but this is not ideal and isn't loading on the page load. No settings have changed. 

Anyone got any ideas how to fix this issue? 

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  • Silvester. Akakpo Profile Picture
    783 on at

    Hello @nk5 ,
    Have you try removing the tile and adding it back to the app?

  • nk5 Profile Picture
    14 on at

    Yes tried that, also tried tiles from different dashboards in different apps and still having the same issue. 

  • JSHW Profile Picture
    13 on at

    Hello Community, we have the same Isue, since the Laste Power bi Update. Even Building a new APP oder Building a New Power bi does not Help. Any Ideas?

  • Silvester. Akakpo Profile Picture
    783 on at

    I think you can at this point raise a support ticket with Microsoft. It is quite recurrent these days.

  • nk5 Profile Picture
    14 on at

    I can’t find a way to raise a ticket? Do you have a link? Thanks! 

  • Silvester. Akakpo Profile Picture
    783 on at
  • Adrian001 Profile Picture
    2 on at

    Not sure if our case is exactly behaving like yours, therefore let me briefly explain how it is for us: 

    - Opening the canvas app with embedded PowerBI tile. 

    - For half a second the PowerBI tile show the yellow PowerBI logo. 

    - You would then expect to see the spinning wheels of all the visuals which are on the PowerBI report to indicate loading time for the user. But instead the area where the report should show it is just white space and nothing shown and stays like this. 

    - The reports works well in PowerBI directly and nothing was changed in the App from our end which could explain this new behavior. 

     

    We saw this issue in several tenants and several apps first time a week ago. As we did not change anything we expect its related to a recent update by Microsoft. 

     

    We noticed that if the user simply klicks the left mouse button in the area of the report tile, the report shows instantly and correctly. 

    So this is good for us for the moment and we hope it will be solved soon. 

    Cheers, adrian

  • JSHW Profile Picture
    13 on at

    Did You open a Ticket?`And did you get any answer?

  • JSHW Profile Picture
    13 on at

    Yes, our case is exactly the same. When we Klick on the report it opens Power Bi, as it should, in a new Tab. After this klick the Site which is loaded at this moment ist correctly loaded. But if we go to another site of the app, the Tiles are still empty.  The tile ist not completly empty, it shows the Version and the last update of the Data. 

    Cheers Johannes

  • jfarley Profile Picture
    13 on at

    Hi @Adrian001, thanks for the detailed description.  I am also having the issue.  For some tiles clicking works, but for others, it doesn't.  When it doesn't, I can open another tab (or in teams another webpage) to go to https://app.powerbi.com/.  And then when I go back to the PowerApp and the tiles will start loading, so I am guessing this is could be related to the authentication for Power BI tiles by Microsoft.  

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