
Good afternoon, guys.
Please, Could you help me with the following questions:
1. When I write any of the "Greeting" phrases, for example, "Hello", "Good afternoon" or some other, the ChatBot always returns me that it has not found a related topic.
2. Is there a way to change the icon of the chatbot?
Thank you in advance for your kind time and help.
A hug
Hi @JhonatanOB1993 ,
1. When I write any of the "Greeting" phrases, for example, "Hello", "Good afternoon" or some other, the ChatBot always returns me that it has not found a related topic.
Did you create your chatbot in English or Spanish?
Because greeting phrases are prepared to recognize the native language.
2. Is there a way to change the icon of the chatbot?
Yes, you can open the PVA studio: Customize the web chat canvas - Power Virtual Agents | Microsoft Docs