Power Platform Community Forum Thread Details

I've set up a flow for vacation tracking for my own team.

Now, I spread the word and my colleagues are interested in using the Flow aswell.

But... whenever it spits out an Approval E-mail or Request it is listed as ME (my user email/name).

Since I could spread this even more in the company, I would like it more to spit out these emails/Requests within TEAMS as a BOT/system instead of me.

I was looking in my Flow but I cannot see the option to change this behaviour.

Anyone has an idea where to look instead or what to change?

TEAMS CHAT settings;

Approval detail;

Does this have to do with the connectors within Power Automate?

The Approval flow is connected to my account.

The Teams message flow is linked to my colleague his accounts because when it was linked to me, I wasn't able to select the proper channel to post the message in.

Thank you!

Best regards

Brian

Categories:

Building flows

You can consider the following approaches:

1. Use a Service Account

One of the best practices for creating flows that are intended to be used by multiple teams or across the organization is to use a service account. This way, the flow actions will be executed under the service account, and the emails and Teams messages will appear to come from that account instead of your personal account.

Create a Service Account:
- Work with your IT department to create a service account in your organization. This account should have the necessary permissions to access the resources required by the flow.
Share the Flow with the Service Account:
- Share the flow with the service account and ensure it has the necessary permissions to run the flow.
Reconfigure the Flow:
- Reconfigure the flow to use the service account for the connectors. This involves re-authenticating the connectors (such as Office 365 Outlook, Teams, etc.) using the service account.

2. Use Power Automate Solutions

Using Power Automate Solutions allows you to package your flow and share it with other teams or departments. This approach also makes it easier to manage and deploy the flow across the organization.

Create a Solution:
- Go to the Power Automate portal and create a new solution.
Add Your Flow to the Solution:
- Add your existing flow to the solution.
Share the Solution:
- Share the solution with other teams or departments. They can then import the solution into their environment and use the flow.