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Power Platform Community / Forums / Power Automate / Adaptive card in email...
Power Automate
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Adaptive card in email is showing only to the sender

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Hi,

I have a flow that send an adaptive card to an email. The flow works if I send it to myself but if I send it to another user in my organization he is receiving an empty email (the card body is empty). I did try with teams and the situation is the same: I see the card but the others don't.

I checked the actionable messages and they are enabled.

SmtpActionableMessagesEnabled --> True

ConnectorsActionableMessagesEnabled --> True

 

What can be the problem? Is there another configuration in outlook that I'm missing?

here is the email:

deni_0-1623394353072.png

 

Please find bellow by card body (it is also the Compose action) - the url is deleted by purpose: 

 

{
 "type": "AdaptiveCard",
 "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
 "version": "1.0",
 "body": [
 {
 "type": "Container",
 "style": "emphasis",
 "items": [
 {
 "type": "TextBlock",
 "text": "You have worked on the X. ",
 "weight": "Bolder",
 "wrap": true,
 "size": "Large"
 },
 {
 "type": "TextBlock",
 "text": "Please, rate the X on the following statements:\n",
 "wrap": true,
 "size": "Medium",
 "color": "Accent"
 }
 ]
 },
 {
 "type": "TextBlock",
 "text": "What is your overall content?",
 "wrap": true
 },
 {
 "type": "Input.ChoiceSet",
 "choices": [
 {
 "title": "Very poor",
 "value": "1"
 },
 {
 "title": "Poor",
 "value": "2"
 },
 {
 "title": "Fair",
 "value": "3"
 },
 {
 "title": "Good",
 "value": "4"
 },
 {
 "title": "Excellent",
 "value": "5"
 }
 ],
 "id": "content",
 "style": "expanded"
 },
 {
 "type": "TextBlock",
 "text": "Overall, how satisfied are you with the ability of the X to address the needs?",
 "wrap": true
 },
 {
 "type": "Input.ChoiceSet",
 "choices": [
 {
 "title": "Not satisfied at all",
 "value": "1"
 },
 {
 "title": "Not satisfied",
 "value": "2"
 },
 {
 "title": "Neutral",
 "value": "3"
 },
 {
 "title": "Satisfied",
 "value": "4"
 },
 {
 "title": "Very satisfied",
 "value": "5"
 }
 ],
 "placeholder": "Placeholder text",
 "style": "expanded",
 "id": "satisfaction",
 "spacing": "Small"
 }
 ],
 "actions": [
 {
 "type": "Action.Http",
 "title": "Submit",
 "method": "POST",
 "body": "{\n\"content\":{{content.value}},\n\"satisfaction\":{{satisfaction.value}}\n}",
 "url": "....",
 "id": "acttionID",
 "headers": [
 {
 "name": "Authorization",
 "value": ""
 },
 {
 "name": "Content-Type",
 "value": "application/json"
 }
 ]
 }
 ]
 }

 

 

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  • Verified answer
    annajhaveri Profile Picture
    8,531 Most Valuable Professional on at
    Re: Adaptive card in email is showing only to the sender

    @Anonymous  You to set the originator property to a valid provider ID generated by the Actionable Email Developer DashboardPlease refer to this documentation: https://docs.microsoft.com/en-us/outlook/actionable-messages/send-via-email

     

    annajhaveri_0-1623410379047.png

     

  • Community Power Platform Member Profile Picture
    on at
    Re: Adaptive card in email is showing only to the sender

    Dear @annajhaveri thank you very much for your answer! I was assuming that as it comes from power automate in the tenant it doesn't need originator property.

    I'm accepting your answer as solution to my post!

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