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Power Platform Community / Forums / Power Apps / Dropdown menu doesn't ...
Power Apps
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Dropdown menu doesn't show input in mobile version

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Posted on by AlanBo 15

Hi, 

 

When i create a dropdown menu which allows input, i'm unable to see what i type in the mobile version, also, no results is shown when connected to a datasource.

 

It works fine in the desktop version.

Categories:
Building Power Apps
  • v-xida-msft Profile Picture
    v-xida-msft Microsoft Employee on at

    Hi @AlanBo,

     

    Could you please share a bit more about the issue within your app?

    Could you please share a bit more about the Dropdown menu that you mentioned? Is it a Combo box control?

    Further, could you please show more details about the data source that you mentioned? Is it a SP list data source?

     

    The user @calvares and @AlanBo has faced similar issue with you, please check the following threads:

    https://powerusers.microsoft.com/t5/Connecting-to-Data/Person-drop-down-not-displaying-names/m-p/152011

     

    https://powerusers.microsoft.com/t5/General-Discussion/Searchable-Dropdown-in-datacard-doesn-t-work-in-mobile-version/m-p/151872#M51590

     

    I suppose that the data source that you mentioned is a SP list, and the Dropdown menu (Combo box control) field is connected to a Person or a Choice type column within your SP list, is it true?

     

    I have made a test on my side, and don't have the issue that you mentioned. Please check if the version of PowerApps Mobile App within your Mobile device is the latest version, if not, please upgrade it to the latest version, then check if the issue is solved.

     

    If the issue still exists, please take a try to uninstall the PowerApps Mobile App from your Mobile Device, and then re-install it again to check if the issue still exists.

     

    Best regards,

    Kris

  • AlanBo Profile Picture
    AlanBo 15 on at

    Hi, 

     

    I've just created a new SP list, containing a "people" column.

    Afterwards i created an app from the SP.

    The app works when i run it on my desktop.

    But when i run it on my mobile no results are shown when i search for people.

     

    please see the attachments

    2018-09-13 09_10_40-TestDropDown - PowerApps.png
    2018-09-13 09_10_07-AlanScrapApp - TestForDropDown - All Items.png
    2018_09_13_09_26_...
  • v-xida-msft Profile Picture
    v-xida-msft Microsoft Employee on at

    Hi @AlanBo,

     

    I have made a test on my side, and don't have the issue that you mentioned.

     

    Please take a try with above solution I provided to check the issue within your app.

     

    If the issue still exists, please take a try to enable the "People and Groups" option rather than "People only" option for the Person type column in your SP list:13.JPG

     

     

     

    Best regards,

    Kris

  • AlanBo Profile Picture
    AlanBo 15 on at

    Hi, 

     

    It works with the new app.

    But my old app still doens't work. I've tried to delete the column and create it again after your instructions, but it still doesn't work.

     

    should i redo the entire from, or create a new SP list to get this to work?

  • v-xida-msft Profile Picture
    v-xida-msft Microsoft Employee on at

    Hi @AlanBo,

     

    After you delete the Person column and re-create it again within your SP list, please take a try to re-create a new connection to your SP list data source within your app, then check if the issue is solved.

     

    If the issue still exists, you may need to re-create your SP list to fix your problem.

     

    If you have solved your problem, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify.

     

    Best regards,

    Kris

  • AlanBo Profile Picture
    AlanBo 15 on at

    Hi, 

     

    It now works in both applications.

    But i found the error. I don't know if this is because of my phone.

    If i add the dropdown menu in the top of the app, it works. but if i add it in the button, it doesn't...

     

    Please see the attached test (sorry about the background noice...).

    2018_09_14_07_36_...
  • v-xida-msft Profile Picture
    v-xida-msft Microsoft Employee on at

    Hi @AlanBo,

     

    Based on the vedio that you provided, I found that when you type text within the second Person field, the focus of inputs is not on the Combo box control.

     

    Please make sure the focus of the inputs is on the second Combo box control when you type text within the Combo box control.

     

    Best regards,

    Kris

  • AlanBo Profile Picture
    AlanBo 15 on at

    Hi,

     

    i'm sure that i focus the box.

    I click it serveral times, but it doesn't work

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