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The "When a new email arrives (V3)" trigger has the "To" field, in which I would like to put the company email address dedicated to receiving invoices.
However, when invoices are sent to that email address, the trigger does not activate.
How can I solve it?
The "To" does not mean that it will work for that company inbox. You have to be connected to that inbox and use the other trigger.
Your Outlook - "When a new email arrives (V3)"
Shared Inbox - "When a new email arrives in a shared mailbox (V2)"
You need to use the shared mailbox trigger and have access to that invoice mailbox.
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